Terms and Conditions
Terms Of Purchase And Refund Policy
Stepping Bricks Training Ltd and all subsidiaries or affiliated brands (hereinafter referred to as “Stepping Bricks”, “We”, “Us” or “Our”) stand behind all of our products and your satisfaction is very important to us. Any and all purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.
General
Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice.
Privacy Policy. Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.
No Guarantee of Results.
We do not guarantee that you will achieve any specific personal, financial or other results or earn any specific amount of income or reach any particular goal. The information provided is provided only on an informational basis and is only for your personal use. If you use such information, you do so at your own risk and are solely responsible for any decisions and actions that result from your decision to use of such information. There is no assumption of responsibility for any errors or omissions that may appear in any program materials or written information.
Entrepreneurship and real estate investing involve risk and hard work. Always consult with your financial, tax, finance, legal and business professionals. Any testimonials showing our success or our students’ success are not to be interpreted as common, typical, or expected. It takes education, drive and hard work to reach your goals.
Digital Download Products
There is no refund at all on any digital products. You will receive access to the academy training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at [email protected] so we can resolve the issue. Purchase of a Stepping Bricks training module does not grant rights to the buyer to share, reproduce or resell the product in any way.
All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back.
Please be advised that any and all agreements for downloadable/digital products are NOT subject to cancellation, refund or store credit. We do not accept any verbal modifications of these Agreements and the “no refund and no cancellation” policy stated in the Agreements is strictly adhered to.
Mentorship Programs
No part of the programs transferable to another person. It is incumbent upon the Mentee to dial in to the calls and follow the schedule. Please refer to the remaining Terms of Purchase and Refund Policy for our online community guidelines.
If you received this program gratis or as part of a bundled promotion, or if you received another product or service with the purchase of the Mentor Program, please be advised that gratis items do not have monetary value and are not transferable nor are they eligible for refunds or store credit.
Credit cannot be offered for any missed calls or training sessions.
By becoming a part of the Stepping Bricks Academy, you agree to abide by our online community guidelines and you agree to all the terms and conditions of our refund policy, terms of service and privacy policy.
If you are dissatisfied with the Mentor program after your first call, please contact [email protected] and we will discuss the transfer of credit to alternative course options which may be better suited to you. All refunds (full, or part of) for our mentorship program are at the discretion of Stepping Bricks and will be made on a case by case basis.
Subscription Products
Subscription programs such as Stepping Bricks Club are liable to the other terms and conditions set out in this policy.
If you have a monthly subscription with us, please note we will require 48hours notice prior to your billing date to avoid any surcharges. If you do not provide us with this, please note we cannot guarantee a refund.
If you have a yearly subscription with us, please note you have 14 days from day of purchase cooling off period to request a refund. Once 14 days have passed from the date of purchase we cannot offer a refund. If you request a refund within the cooling off period of 14 days, a 2% transaction charge will be held and a refund for the remaining amount will be processed.
All refund requested must be submitted by e-mail in writing to the address [email protected]
As our annual Stepping Bricks Club subscription offers an incredible discount on our club membership, we are not able to offer any refunds on this offer, however if you do not wish to renew the following year please ensure you give us atleast 48 hours notice prior to your renewal date so we can cancel this for you and you will not be charged. Failing to do so, will mean we will not be able to offer a refund on your renewal.
Whatsapp messages or any other form of communication will no be accepted as refund request and will not guarantee a refund.
No part of the programs transferable to another person. It is incumbent upon the Mentee to dial in to the calls and follow the schedule. Please refer to the remaining Terms of Purchase and Refund Policy for our online community guidelines.
Payment Plans
If a product or service is purchased utilizing a payment plan the customer is responsible for 100% of agreed-upon payments equaling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to and will not be refunded. Access to any digital product or platform will be removed.
OFFERS, DEALS, PROMOTIONS, BONUS ITEMS AND GIFTS WITH PURCHASE
Offers and discounts may not be combined.
Bonus Guarantee on All Deals, Products and Services
If at any time you purchase an item, ticket or digital product and in the future a bonus or free gift is offered under the same exact terms of purchase, we will guarantee you receipt of that bonus or free gift while supplies last or within 3 months of purchase. If the bonus or free gift item is a ticket or a ticket upgrade to a live event, fulfilling this guarantee will be subject to availability as certain ticket levels and events have limited seating and availability. ONLY AVAILABLE WHILE SUPPLIES LAST.
Purchases from an Affiliate
Any purchase made through a third-party affiliate is subject to the affiliate’s terms and conditions. Any requests from refunds should be made directly to the affiliate from whom the product or service was purchased. Be sure to save your invoice and receipts from any affiliate purchase so that we may direct you to the proper party should an issue arise.
Account Status
If your account is in arrears or not in good standing for any reason, then any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts and incentives are not available for use.
OFFERS, DEALS, PROMOTIONS, BONUS ITEMS AND GIFTS WITH PURCHASE FROM AFFILATES, SPONSORS OR CO-VENTURERS
From time-to-time, Stepping Bricks may host, co-host or co-venture with an affiliate, business associate or sponsor at an event or for a special promotion. As such, some of the items or deals may not be purchased from Stepping Bricks. If you purchased an item from an affiliate, business associate or sponsor you are subject to the terms of their purchase and we are not able to provide any exchanges or refunds. Please contact the affiliate, business associate or sponsor on your receipt from your purchase for their policy and instructions.
Any item purchased from an affiliate that is to be fulfilled by an affiliate will require the purchaser to communicate with the affiliate regarding any customer service or technical issues. We cannot guarantee or provide a refund or credit on items we do not fulfill.
By purchasing any item, product or event from this website, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy. If you do not agree to these Policies, please do not purchase anything, or enter into any transaction with us.
Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made. This policy was last updated on 31st Oct, 2023.
Purchase and Sale Agreement for Digital Assets. You understand that this is a contract to purchase digital assets and that the services rendered in conjunction with the purchase of the digital assets are not the subject of this Agreement. The full value of the contract is owed at the time the digital assets are delivered and/or the digital access is granted, and you agree to make all payments under the payment plan.
Payment Plans. Failure to make a payment on your Payment Plan will result in a material breach of this Agreement. Failure to make a scheduled payment will also result in the suspension of any access to any services and the full value of the contract will still be owed. If you are on a payment plan that exceeds the term and duration of this Agreement, you will still owe the remainder of the payments when services have been fully delivered. This is not an installment or subscription Agreement, rather, Stepping Bricks Training Ltd is permitting payments toward the purchase of the digital assets and digital access which is delivered upon execution of this Agreement. You agree to pay the fees and cost of any collection efforts and/or Attorney’s fees if Stepping Bricks Training Ltd pursues collection or legal action against for nonpayment. The payments are not installment payments for access to any training platforms, training forums, training calls, coaching calls, mentoring calls, or any live or virtual events; rather it is the cost of the digital assets being delivered to you. As we cannot retrieve digital assets back from you, there are no refunds, whether partial or full, under any circumstances. If you are in arrears on a payment plan, then Stepping Bricks Training Ltd reserves the right to deny access to any and all events, whether live or virtual, training sessions, coaching sessions, social media groups, and any gratis items or bonus items that were included with the Agreement shall not be delivered.
Scope of Relationship. Both you and we agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this Agreement.
Non-Transferable. No part of the program, including any gratis tickets, passes or invitations, are transferable to another person. It is incumbent on the purchaser to set up any coaching sessions and there is no refund for the virtual coaching sessions. If you are experiencing technical issues, you must email [email protected] for assistance.
Severability. If any provision of this Agreement is held to be invalid or unenforceable, that provision shall be eliminated or limited to the minimum extent necessary such that the intent of the parties is effectuated, and the remainder of this agreement shall have full force and effect.
No Guarantee of Results. You acknowledge and agree that participation in the Program does not guarantee any specific health, personal relationship, financial or other results or earn any specific amount of income or reach any particular goal. The information provided as part of the Program is provided for educational purposes and for your personal use. You will use this information at your own risk and are solely responsible for any decisions and actions that result from use of such information. There is no assumption of responsibility for any errors or omissions that may appear in any Program materials utilized under this Agreement.
Participant Obligation. Participants are solely responsible for scheduling and attending any included events and workshops. Any Participant that attempts to solicit Stepping Bricks Training Ltd customers or exhibits disruptive behavior will be ejected from the Program without notice and without a refund or any further obligation from Stepping Bricks Training Ltd.
Gratis Items and Included Events. Any items that are included with your Program, as well as any Gratis Items or Live Events, are subject to change due to availability or any intervening circumstance, such as capacity restrictions, travel restrictions or venue restrictions that affects Stepping Bricks Ltd’s ability to deliver any items. Any unclaimed Gratis Items are deemed forfeited. Gratis Items are limited in quantity and Stepping Bricks Ltd reserves the right to deny any participant in the program access to a live event or virtual event for any reason. If such a situation arises, Stepping Bricks Training Ltd may or may not substitute the Gratis Item with an acceptable replacement. If Stepping Bricks Training Ltd does not or cannot provide a Gratis Item included with this Agreement, it does not constitute a material breach of this Agreement. Any Live Event may be replaced with a virtual event. Gratis Items and any included Live Events are just bonuses to the Program are not material items to this Agreement and have no monetary value and are not available for store credit, exchange, or upgrade. Stepping Bricks Training Ltd also reserves the right to replace speakers or coaches with acceptable replacements due to availability and scheduling.
Force Majeure. Stepping Bricks Training Ltd is not responsible for failure or delay of performance if caused by an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions; or other event outside the reasonable control of the obligated party. If any of our live events are postponed due to a temporary supervening event that arises without the fault of Stepping Bricks Training Ltd, then any tickets purchased for that live event will automatically be rolled over for the next available date for that event. Supervening events are defined as Acts of God; government requests brought about for political reasons or not; changes of law, including deleted legislation and executive orders; strikes; industrial disputes; riots, rebellion, and war; local government closures due to weather; government closures due to widespread illness, pandemics and any other reason for the safety and health of the community at large. If an event cannot be rescheduled as a live event within 90 days, the event shall be transformed into a virtual format. All tickets are non-refundable, and any ticket received as a gratis item has no monetary value. If COVID-19 or any related issues from the pandemic impacts the ability to deliver any live components to the Program, including any gratis tickets or workshops, Stepping Bricks Training Ltd reserves the right to either deliver the live component via Video Conference or replace it with a comparable option. Any missed classes or sessions that are forfeited. Stepping Bricks Training Ltd reserves the right to cancel, alter or modify any components of the Program due to necessity or participation.
Binding. Client warrants and represents that by signing below, that he/she is the duly authorized agent with the capacity to bind Client to the terms of this contract. Any usage of the digital products constitutes ratification of this Agreement.
Entire Agreement. This Agreement does not create an exclusive agreement between you and us. Both you and we will have the right to recommend similar products and services of third parties and to work with other parties in connection with the design, sale, installation, implementation and use of similar services and products of third parties.
Confidentiality. All confidential information, including, but not limited to, any business, technical, financial, and customer information, disclosed by one party to the other during negotiation or the effective term of this Agreement which is marked "Confidential," will remain the sole property of the disclosing party, and each party will keep in confidence and not use or disclose such proprietary information of the other party without express written permission of the disclosing party.